# Voxido — AI Voice & Chat Agents Platform

> Voxido is an AI-powered voice and chat platform that automates front desk operations for businesses. The platform answers phone calls, handles website chat, books appointments, qualifies leads, and integrates with CRMs — 24/7 without human intervention.

## Product Overview

Voxido replaces traditional front desk operations with AI. Businesses deploy voice agents that answer phone calls with natural conversation, and chat agents that engage website visitors in real-time. The AI is trained on each business's knowledge base for accurate, contextual responses.

### Core Capabilities
- **AI Voice Agent**: Answers inbound calls, makes outbound calls, books appointments, qualifies leads
- **AI Chat Agent**: Website chat widget with natural conversation, lead capture, FAQ handling
- **Workflow Builder**: Visual drag-and-drop automation builder for call routing, decision trees, follow-ups
- **Knowledge Base**: Upload documents, websites, and FAQs to train AI agents with RAG retrieval
- **Analytics Dashboard**: Real-time call/chat analytics, sentiment analysis, conversion tracking
- **Integration Hub**: Connect with Salesforce, HubSpot, Google Calendar, Slack, and 20+ platforms

### How It Works
1. Create an AI agent and configure its personality, voice, and behavior
2. Train it with your knowledge base (documents, website URLs, FAQs)
3. Build custom workflows for call routing and automation
4. Deploy on your phone line (Twilio) or embed chat widget on your website
5. Monitor performance with real-time analytics

## Industries

### Hotels & Vacation Rentals
AI receptionist for guest inquiries, room availability, reservation booking, and concierge services. Integrates with property management systems (PMS). Available 24/7 to handle guest calls across time zones.
URL: https://voxido.ai/industries/hotel

### Clinics & Hospitals
AI front desk for patient appointment scheduling, insurance verification, after-hours call handling, and prescription refill requests. Designed for healthcare workflows.
URL: https://voxido.ai/industries/hospital

### Schools & Education
AI assistant for parent inquiries, enrollment questions, event information, schedule changes, and administrative call handling. Reduces administrative burden on school staff.
URL: https://voxido.ai/industries/education

## Pricing Plans

- **Free**: 0/month — 50 chat messages, 10 voice minutes, 1 AI agent, 1 knowledge base
- **Starter**: Starting from $29/month — 500 chat messages, 60 voice minutes, 3 agents, 3 KBs
- **Pro**: Starting from $79/month — 2000 chat messages, 200 voice minutes, 10 agents, 10 KBs, priority support
- **Business**: Starting from $199/month — 5000 chat messages, 500 voice minutes, unlimited agents, unlimited KBs, SSO, dedicated support

URL: https://voxido.ai/pricing

## Platform Features

### Voice AI Agent
24/7 automated phone answering with natural voice AI. Handles appointment booking, lead qualification, FAQ responses, and call routing. Sub-500ms response time for natural conversation flow.
URL: https://voxido.ai/solutions/voice-ai-agent

### Chat AI Agent
Conversational AI chat for websites. Engages visitors, qualifies leads, answers questions, and books meetings. Supports streaming responses and rich media.
URL: https://voxido.ai/solutions/chat-ai-agent

### Chat Widget
Embeddable AI chat widget for any website. Single-line script integration. Customizable appearance, trainable with knowledge base, domain-allowlisted for security.
URL: https://voxido.ai/platform/chat-widget

### Workflow Builder
Visual no-code automation builder. Create decision trees, call routing logic, field collection flows, and multi-step automations. Shared engine across voice and chat.
URL: https://voxido.ai/platform/workflow-builder

### Analytics
Real-time dashboard with call/chat volume, sentiment analysis, success rates, conversion tracking, and agent performance leaderboards. Exportable reports.
URL: https://voxido.ai/platform/analytics

### Knowledge Base
Document upload with automatic chunking, vector embeddings (pgvector), and RAG retrieval. Supports PDF, DOCX, TXT, and website URL scraping. Ensures AI agents give accurate, business-specific responses.
URL: https://voxido.ai/platform/knowledge-base

## Integrations
Google Calendar, Google Sheets, Gmail, Salesforce, HubSpot, Slack, Twilio, REST/Webhook, and more.
URL: https://voxido.ai/public-integrations

## Company Information
- **Website**: https://voxido.ai
- **About**: https://voxido.ai/about
- **Contact**: info@voxido.ai
- **Careers**: https://voxido.ai/careers
- **Book Demo**: https://voxido.ai/book-demo
- **Social**: LinkedIn (linkedin.com/company/voxido), Twitter/X (twitter.com/voxido)

## Comparison Keywords
Voxido is an alternative to: Bland AI, Air AI, Synthflow, Play.ai, Retell AI, VAPI, Smith.ai, Ruby Receptionists, and traditional answering services.

## Technical Details
- Built with React, FastAPI, PostgreSQL, and advanced AI models
- Voice: ElevenLabs TTS, Deepgram STT, OpenAI LLM
- Sub-500ms time-to-first-token for voice responses
- Multi-tenant architecture with role-based access control
- SOC2-aware security practices