Connect your social accounts
Social Studio can only post to accounts you connect. Connecting means you sign in to the platform and allow Voxido to post for you. You do it once per account.
Find it: Sidebar → Social Studio → Channels tab. With no accounts yet, click Connect a channel instead.
"Posts go out from these accounts. Connecting opens the platform's sign-in in a new window; after authorizing, press Sync to import it."
Which accounts to connect
| Your audience | Good fit |
|---|---|
| Local customers, families, food and shopping | Instagram and Facebook |
| Business buyers, hiring, professional services | |
| News, quick updates, support | Twitter / X |
A clinic or salon usually starts with Instagram and Facebook. A coaching centre may add LinkedIn for teacher hiring. Start with one or two you already use.
Connect an account
- Click Connect next to the platform: Twitter / X, LinkedIn, Instagram or Facebook. You'll see: a new window with the platform's own sign-in page.
- Sign in and allow access. You'll see: the platform confirms, and you can close the window.
- Come back to Social Studio and click Sync. You'll see: "Channels synced" with how many were synced and deactivated. The account shows Connected.
Voxido also syncs on its own when you come back to the tab, but clicking Sync makes sure.
Facebook and Instagram with several Pages
If your login manages more than one Page, Voxido connects the first one it finds. There's no picker yet. If the wrong Page connects, disconnect it and contact support.
Disconnect an account
- Find the account on the Channels tab.
- Click Disconnect. You'll see: "Channel removed". Posts already scheduled for that account may fail.
Common problems
"Failed to get connect URL for …". The connection service didn't answer. Wait a minute and try again. If every platform fails, contact support.
The account doesn't appear after signing in. Click Sync.
"Sync failed". Try again in a minute.